FAQs

You’ve got questions and we got answers!
We want to hear from you if you have a question and can’t find your answer here.

  • How do I send Print-Ready Files?

    We’re glad you asked! Download this PDF for a thorough guide on how to acceptable prepare files

  • What credit cards do you accept?

    We accept Visa, Mastercard and American Express

  • What does your business do?

    MediaWorks is a design-based printing and promotions company based in Clarksville, TN. The company was started in approximately 1987 and began a management transition in June 1999 that led to new ownership in January 2000.

    Since 2000, MediaWorks has focused on improving equipment and facilities while developing staff to be an aggressive force in design and printing. We have worked hard to distinguish ourselves as a quality company working from a foundation of honesty, integrity and a commitment to excellence.

    MediaWorks has provided consistent, quality design and has been recognized with awards for creative design and printed materials. We focus on providing creative work for large industries, nationwide companies, small local businesses as well as churches and ministries.

    In 2005, the purchase of Walker Printing, one of Clarksville’s oldest printing businesses increased capacity for printing and linked MediaWorks with a legacy to make us the oldest design and printing business in Clarksville. An opportunity to purchase a building at 116 Hiter Street in historic downtown Clarksville in March 2007 was a blessing. It allowed us to move to expanded facilities suited to our needs while placing us on a location that was once one of Clarksville’s earliest business properties.

    Although the building is a metal structure, it is backed up by the brick and stone foundation of the original tobacco warehouse built around 1875. The original structure was destroyed by fire in 1985 and the first metal building after the fire was destroyed in the January 1999 tornado that devastated downtown Clarksville. The current structure was built on the same foundation after the tornado. A brick wall in the MediaWorks lobby is constructed of brick salvaged from the historic tobacco warehouse.

    MediaWorks enjoys an excellent reputation within the community with good customer satisfaction. Continued growth and market penetration is possible with consistent focus on teamwork and quality production.

    Our creative team is committed to using our best talents and resources to serve your needs with integrity, character, honesty, and a commitment to excellence.

  • My business is not in Tennessee. Do you take clients from other states?

    Yes! We have clients all over. We can package and ship your complete project to you.

  • Can you do Rush Orders?

    Of course we can! There will be a 15% rush charge fee for all rush orders.

  • Do you print banners?

    Yes. We offer a wide variety of banner styles, from indoor to long term outdoor banners. Please contact us and we can suggest the right type of banner for your specific project.

  • How much does a web site cost?

    Well, that depends on the kind of web site you are wanting. It depends if you want a simple site, a detailed site, or even if you want a shopping cart on your site. The staff at MediaWorks will be more than happy to talk with you about what you need. Please contact us.

  • What if I already have a website? Can you improve it?

    We thought you’d never ask! Yes, we would love to improve your existing website. Sometimes a complete redesign is in order though! Please contact us and we will be more than happy to discuss and direct you on what you need.

  • What is the client’s involvement in the design process?

    The designers at MediaWorks try to keep their clients in the loop of the design process every step of the way. Typically we like to hear what ideas and thoughts the client has. Listening to the client is always the first step. Then we run with the ideas and work our sweet magic to create you something awesome! Then there is the proofing process where we have the client proof over everything carefully and make any design changes at that time. We then go back in and change everything that needs to be changed and send the client the final proof. Tada! You are now blessed with awesome design.

  • What do you charge for your graphic design services?

    Our fees are based on hourly rates and the materials needed to complete your job. We will estimate the job and provide a break down for design and production. If the project exceeds our estimate, we will notify you of any proposed changes or expected additional charges. We try to be as accurate as possible with our estimates. If you change your project’s specifications or extent, we will notify you of the cost associated with the changes before proceeding.

  • Where do kittens come from?

    Just checking to make sure you’re on your toes. If you absolutely need the answer to this question, please “Google” it. Google has all of the answers!

  • What services does MediaWorks offer?

    We’re so glad that you’re inquiring about our services. MediaWorks has a lot to offer your business or organization. Please head on over to our Services page to see what all we offer.